Clik here to view.
Glossary Of Terms
If you've seen something unfamiliar on one of our pages, you'll find an explanation here in our Glossary. Choose a section by clicking one of the letters below. All entries are listed alphabetically....
View ArticleClik here to view.
How to make a forum post
Forums are really handy and I'm not just saying that because I work in them! They're a great way of finding some advice or a way of fixing a problem. With Plusnet, it's an easy way of asking a...
View ArticleClik here to view.
How to write an article for the Community Site Library
As with pretty much anything, trying something for the first time might seem a touch daunting. With this Library, you might be thinking the same - Unless you've used WordPress before (WordPress is a...
View ArticleClik here to view.
Additional Usage and Data Transfer Watch
Additional Usage and Data Transfer Watch All currently sold Plusnet products have an included amount of usage. What happens when you reach this amount depends on the product you're on, and the choices...
View ArticleClik here to view.
File sharing and the Digital Economy Bill
What's file sharing and how does it work? P2P and the Digital Economy Bill How is my connection being used? Keeping your network secure How can I tell if P2P Software is installed on my computer? 1....
View ArticleClik here to view.
Help! I've received a letter accusing me of illegal file sharing!
Background Some of our customers have received letters from law firms such as ACS:Law and Davenport Lyons accusing them of sharing their client’s copyrighted material over the Internet. In these...
View ArticleClik here to view.
FTTC - What is it?
How it works FTTC is a technology which delivers speeds of up to 76Mb. The service differs vastly from ADSL, as ADSL is a completely copper (aluminium in some cases) whereas FTTC has Fibre Optic...
View ArticleClik here to view.
FTTC DLM - What it is & How it works
What is DLM? DLM stands for Dynamic Line Management. It’s an automated system used to ensure that the user receives a good, high quality, usable connection. Whilst it’s important that you get the...
View ArticleClik here to view.
Special Offer Referral Values
Here are details of our past referrals offers. You can also see our current referrals values. Our May 2009 offer (valid 7th May 2009 to 18th June 2009) paid the following Referral values for a 6 month...
View ArticleClik here to view.
The Plusnet family moves to one website - FAQ
1. What happened to the other websites? Before September 2007 we offered internet services through the Plusnet, Force9, Free-Online, Plus.net.uk and Metronet websites. As they all offered the same...
View ArticleClik here to view.
Prioritised Service FAQ
1. What is Prioritised Service? Prioritised Service offers a higher priority for your internet traffic over specific parts of BT's network. When the BT network is busy, traffic on lines with this...
View Article
